Your security and privacy are really important to us. Especially when it comes to video calls with partners, clients etc. Be assured, your data is safe with us.
- eyeson is built on rock solid encryption technologies. All connections on our websites, services and apps are SSL/TLS encrypted (transport layer security) or in case of audio/video-streams protected by DTLS/SRTP (secure real-time protocol).
- When the recording feature is activated, the recorded audio/video data and content is highly protected.
- All user data and contents are hosted in high-secure European data centers and cloud services (e.g. Exoscale), certified for information security management systems and fulfilling the EU GDPR.
- For live video and audio processing different cloud hosting providers can be used optionally - e.g. Amazon, Azure, Alibaba, Google, Interoute can be used also in locations outside the EU. Amazon AWS is used in Europe by default. Our service runs on AWS which is HIPPA compliant.
- Live video meetings enabling video & audio streaming including screencasting and presentations of pdfs and images are located, processed and routed in the cloud server location of the licence agreement. Video meetings can be accessed either with a regular eyeson account or via guest link account using an anonymous name. All video meeting cloud resources are initiated and used on the cloud location during the time clients are connected to the video meeting and are shut down as soon as the video meeting ends, which means all users left the video meeting. The cloud server location is hosted under the terms and conditions of the cloud server provider.
- When you use eyesons Facebook & YouTube live streaming features, you need to connect with your own Google or Facebook account in order to keep the transmitted data in your own hands and take care of your privacy on these 3rd party platforms. Use live streaming features to 3rd party platforms responsible and do live streaming only if all participants agree to do so.
Do you need any other information? Fell free to contact us - we are happy to help! 😊