Talkdesk is one of the leading cloud-based contact center software provider. This software is used by customer support agents which pursue the goal of solving problems together with their customers. For facilitating this process, eyeson can be used. Through eyeson problems as well as troubleshooting can be visualized. So easy 😉
To start a video chat with eyeson needs only a few clicks. First, please visit Talkdesk AppConnect and look for eyeson.
Now Install the app. If you haven't done so far, please sign in to your Talkdesk account to continue.
Well done! After adding eyeson, you can find the app under the category My Apps. There you click on eyeson and then on Join eyeson room. On the left-hand corner go to Add a guest. As a result a window opens where a link is provided. You can send this link to your customers via mail, etc. The customers do not need an account or have to insert personal data. They only have to click on the link - then the video chat is automatically started.
We are happy to help!